Frequently Asked Questions
Everything you need to know about your BREZ experience.
How should I store my BREZ products?
To maintain peak freshness and flavor, we recommend storing your items in a cool, dry place away from direct sunlight. Once opened, please refer to the specific packaging for refrigeration instructions.
Where do you ship to?
Currently, we ship to all 50 states within the US. We are working hard to expand our logistics to include international shipping in the near future.
Are your products organic and non-GMO?
Yes, we pride ourselves on sourcing high-quality ingredients. The majority of our product line is certified organic and we never use GMO-derived ingredients.
How can I track my order?
Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a full refund or replacement.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.