Returns & Exchanges

At BREZ, we stand behind the quality of our beverages; if you are not completely satisfied with your purchase, we offer a hassle-free return process within 30 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer experience team with your order number and the reason for your return to initiate the process.

• 2.
  Prepare Your Package

  Ensure the items are securely packed in their original shipping box to prevent damage during transit.

• 3.
  Attach Shipping Label

  Affix the prepaid return shipping label provided by our team to the outside of your package.

• 4.
  Receive Refund

  Once your return is received and inspected at our warehouse, a refund will be issued to your original payment method within 5-7 business days.